Horrible attitudes, service, and atmosphere. The owner of Snappy Tomato Pizza should be ashamed. If you're going to have franchises you should at least make sure your restaurants are keeping your reputation good. Unfortunately the Independence locations are going down hill. If your going to offer coupons make it clear for which locations they are for. Closing early, all the time, is unacceptable. Clearly they employ lazy people and sell franchises to anyone offering money. NEVER AGAIN, and I suggest you do the same!!!!!!!
The food WAS good, but the atmosphere ruined it. This used to be my favorite local pizza place but not anymore.
The kid working was only interested in hanging out with his girlfriend outside the door. He wasn't happy with having to wait on me and when I got my pizza home I realized the dough was raw in the middle there wasn't even a manager to complain to I wont go to this location ever again. I wish i could leave 0 stars.
Pizza was okay. Customer service needs improvement. In order to get promotional coupons, I was told to order online after giving them my order over the phone. Treated like a dumbass from the manager as well because I had issues adding toppings to the hoagie via my online order with my phone. Maybe if snappys had an app...
I love their pizza, but this is far from the best Snappy's. For example, they do not take coupons and specials that other Snappy's offer and their customer service could be friendlier. It is disappointing because I this one is much closer, but I rather drive to Fort Wright and get the buffet.
I wouldn't be surprised if this location were to close within the next few months. I was told today they no longer have a buffet. They bring your pizza out already in a box. You have to go get your own plates and plastic ware. I had to go to the counter and ask for straws, because there were none in the bin. I didn't see anywhere to throw away my trash, so I hope they didn't expect me to bus my table, too.
Snappy Tomato Pizza is a US Meal Delivery based in Independence, Kentucky. Snappy Tomato Pizza is located at 1996 Declaration Dr, Independence, KY 41051, USA.
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