Could have a five star rating otherwise.
Not always a perfect experience, but my overall preferred place to shop. No place is perfect, but other locations can definitely be more of a nightmare.
I want to start by saying I am not one to be easily impressed by Customer Service. My daughter and I went into Kroger the other night and she absolutely loves the mini carts for kids, however she was disappointed to find there were none inside by the doors. Elijah heard us talking about it, and instantly ran to the back of the parking lot and found a mini cart for her. It made my daughters night at the grocery store. Very sweet employee! I called the manager to compliment him as well, I want to make sure he is recognized for being great to the customers! Go Elijah!
Nice clean store and friendly staff.Ft. Mitchell Kroger needs to take lessons on being helpful, and not acting like it's a chore to help a customer...Independence Kroger rocks.
Descent store. Produce could definitely be more fresh. Buy a bag of potatoes, most likely half will be bad. Not just potatoes either.
It never seems to fail they are ALWAYS out of everything. They need to restock! Every time I go they are out of several things that I need. I've done click list several times and they substitute my items. STOCK the store!!!! This shouldn't happen every single time! Even during the week...you'd think that is the slow time but they are still out of things. Its just not one or two things, its several.
Kroger Marketplace is a US Grocery Or Supermarket based in Independence, Kentucky. Kroger Marketplace is located at 1700 Declaration Dr, Independence, KY 41051, USA.
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